With great pride, we offer all our customers a technical support service, run by qualified personnel, trained in Italian plants.
The installation phase of a new machine is followed personally by a referenced technician of the company at the national level, which will meticulously train a local referenced technician to give a more immediate service to the end customer.
Product traceability is controlled from the factory up to the end customer, which will always have the top guarantee at the moment of purchasing the equipment that will keep their company in the daily work.
The problems that may present to the costumer are solved with top speed, in their own ice cream parlour or in our head offices in Valencia, where we have the necessary supplies and replacements for any kind of repair.